Privacy Policy

• Contact details you provide — name, mobile number, email address, service location/address.
• Account details if you register for a customer account — email and password (stored securely, never in plain text).
• Service details — the type of service requested, problem description, preferred date/time.
• Communications you send us via our booking form, WhatsApp, phone or email.
• Basic technical data such as browser type and pages visited, used only to improve the website.

• To respond to enquiries and schedule/complete the electrical services you request.
• To send service-related updates — booking confirmation, technician assignment, quotations and invoices.
• To manage your Annual Maintenance Contract (AMC) and send renewal reminders.
• To improve our services and website experience.

We do not sell your personal information. We may share limited details with technicians assigned to your service request, and with payment processors when online payment is available, solely to complete the transaction. We may disclose information if required by law.

We use industry-standard measures to protect your data, including encrypted storage and access controls. Payment card details are never stored on our servers — all online payments (when available) are processed through a secure, PCI-compliant payment gateway.

You can review and update your profile information at any time from your account dashboard, or contact us to request correction or deletion of your data, subject to any records we are legally required to retain.

For any privacy-related questions, contact us at hvimal605@gmail.com, call +91 97736 44275, or write to us at Kh No. 307/202, 1st Floor, Plot No. 174, Street Number 4, Block-B, New Delhi, North Delhi, Delhi 110042.